Customer support

Help with your order

Bought a PC, combo or part from MyCustomComputer Inc.? Tell us what is going on and we will reply by email, usually within one to two business days.

Customers Contact support

Every request needs an order number so we can find your purchase. You can find it in your order confirmation email, or in your order history on the site or marketplace where you bought it (eBay, Amazon, Jawa, Newegg and others).

Your name

Email address

Where did you buy it?

Order number Marketplace order numbers (eBay, Amazon, Newegg and others) are fine. Not sure? Use the order date and the name on the order.

What did you buy?

What kind of help do you need?

Tell us what is happening

Please do not include passwords, card numbers or other private information.

Good to know

We provide technical support for systems and parts we sold. We are not able to help with products from other sellers.
We are a small family-owned shop, so we answer by email rather than by phone. This keeps our time free for helping customers.
Please contact us before opening a return or a dispute. Most issues are quick to fix.

Thank you for choosing MyCustomComputer Inc.